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01/10/2008- Here's 2 reasons why you absolutely MUST put callers On Hold.

Here's 2 reasons why you absolutely MUST put people On Hold.

1: To educate them about your full range of products and services.

2: To make it seem like you are busy.

Let me explain......

When someone calls your business they are usually calling to find out about a particular product or service. Therefore while they are waiting On Hold it's the perfect opportunity to cross promote your complete range of products and services - who knows, you may offer something else they can buy from you.

Also, by putting callers On Hold the perception is that you must be busy - even though you may be just having a sip of your coffee.

To find out how your business can benefit please contact us on 9576 1210.

01/10/2008- Would You Let Your Phone Go Unanswered During Business Hours?

You wouldn't let you phone go unanswered during business hours so why let it go unanswered after hours?

In fact, a carefully scripted after hours message can be a FANTASTIC marketing tool and here's 3 things you can include in your after hours message.

1 Your web site details.
2 Your email and fax numbers.
3 Emergency contact numbers.

To find out more please call 02 9576 1210 or grab your FREE After Hours Message Creator Software by clicking on the After Hours Message link to the left.